Legal Policies

Rajashree Fashion

Terms & Conditions • Privacy Policy • Compliance

📜TERMS & CONDITIONS

Effective Date: January 2026

Welcome to Rajashree Fashion. By accessing or using our website (www.rajashreefashion.com), you agree to be bound by the following Terms & Conditions.

1General Provisions

Acceptance:By using our services, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.
Updates:We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website follows the agreement of such changes.

2User Account Obligations

Security: You are responsible for maintaining the confidentiality of your login credentials.

Accuracy: You agree to provide true, accurate, and current information during registration and checkout.

Termination: Rajashree Fashion reserves the right to suspend or terminate accounts indefinitely if we suspect any fraudulent activity or breach of terms.

3Product Accuracy & Color Disclaimer

Visual Representation

We make every effort to display product colors and textures as accurately as possible. However, due to screen brightness and lighting conditions, we cannot guarantee that your monitor's display will be 100% accurate.

Handloom/Handmade Products

Minor irregularities in weaves or prints are characteristic of handmade items and are not considered defects.

4Pricing & Payments

Currency: All prices are listed in Indian Rupees (INR) and are inclusive of GST unless stated otherwise.

Right to Cancel: We reserve the right to cancel any order due to pricing errors, technical glitches, or stock unavailability. If charged, the amount will be refunded to the source account.

5Limitation of Liability

Rajashree Fashion shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to you shall not exceed the amount paid by you for the product in question.

6Governing Law

These terms are governed by the laws of India. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

🔐PRIVACY POLICY

Your Privacy Matters to Us

At Rajashree Fashion, we value your trust and are committed to protecting your personal information in accordance with the Information Technology Act, 2000.

1. Information We Collect

We collect information required to service your request, including:

Personal ID

Name, Phone Number, Email Address

Transaction Info

Billing Address, Shipping Address, Order History

Technical Data

IP Address, Browser Type, Device information

2. How We Use Your Data

Your data is used strictly for:

Processing and delivering your orders
Sending order confirmations, tracking details, and invoices
Resolving customer support queries
Improving our website experience

3. Data Sharing & Security

Third Parties

We share necessary data only with trusted partners:

  • Payment Gateways (Razorpay): To process secure payments
  • Logistics Partners: To deliver your package

No Selling

We never sell, rent, or trade your personal information to advertisers.

Security

We use SSL encryption and secure servers to protect your data against unauthorized access.

4. Cookies

We use cookies to maintain your login session and remember your cart items. You can disable cookies in your browser settings, though this may affect site functionality.

5. Data Retention

We retain your data only as long as necessary for legal compliance, tax purposes, and dispute resolution.

🛡️GRIEVANCE REDRESSAL & COMPLIANCE

Consumer Protection (E-Commerce) Rules, 2020

Grievance Officer

If you have any complaints regarding our services, products, or privacy practices, please reach out to our designated Grievance Officer:

Name:

[Insert Name]

Designation:

Manager - Customer Experience

Email:

rajshreefashionsshop@gmail.com

Phone:

[Insert Phone Number]

Timeline for Resolution:

Acknowledgement: Within 48 hours of receiving the complaint

Resolution: Within 30 days from the date of the complaint

⚖️ Regulatory Compliance Statement

Rajashree Fashion is a fully compliant entity adhering to:

Consumer Protection (E-Commerce) Rules, 2020

Ensuring transparency in pricing, returns, and origin of goods

Information Technology Act, 2000

Safeguarding user data and privacy

Payment & Settlement Systems Act

Using only RBI-authorized payment gateways (Razorpay) with PCI-DSS compliance

🚫 Our Ethical Promise

No fake reviews or manipulative ratings

No hidden charges added at checkout

No misleading flash sales or price manipulation

Questions About Our Policies?

If you have any questions or concerns, we're here to help:

Phone/WhatsApp: +91 XXXXX XXXXX

Last Updated: January 2026

© 2026 Rajashree Fashion. All rights reserved.